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Ombudsman Office Update for the Week of 9/22/14-9/26/14

This week the Assistant Ombudsmen opened a dozen cases on various topics:  Dayton Public Schools, Food Stamps and Medicaid, Social Security, Homeless Services and GDPM (Greater Dayton Premier Management).  Another 40 families were assisted with referrals and telephone assistance to help them resolve their problems. One staff concluded that there is a lot of hardship…

Dayton Ombudsman Office Participates in Global Ombudsman Conference

The Anti-Corruption and Civil Rights Commission (ACRC) in South Korea hosted the Asian Global Ombudsman Conference in Seoul, South Korea  July 1-3, 2014.  The Dayton Ombudsman Office was invited to present on the topic of Current Crises and the Unique Role of the Ombudsman.  The session was presented by Ombudsman Diane Welborn, who is also…

Miss any of our Ombudsman Programs on DATV?

Although we do not have any upcoming programs on Dayton Access Television (DATV) for the summer, you can take this time to catch up on programs you may have missed. Simply click here to view previous Ombudsman Programs on DATV. Mark your calendars for our new upcoming programs that will begin again in September 2014.

Spotlight on Long-term Care Volunteer Ralph Russell

Ralph  Russell, Sr.  is our longest serving volunteer,  providing advocacy since 1997. Since 2007,  Ralph has contributed  594.7 hours, which included 312 visits at about 1.9 hours each visit.  He has reached 5,732 consumers through his volunteer efforts. His service to our office and to the consumers he visits is invaluable.  If you are interested…

IOI: World Bank and IOI Successfully Co-Host Round Table on Ombudsman Institutions

On 25 March the World Bank and the IOI organized a round table on "The Role of Ombudsman Offices in Promoting Good Governance and Effective Service Delivery," held at the headquarters of the World Bank in Washington, DC.  The IOI was represented at the discussions by its second Vice-President Diane Welborn and Secretary General Günther…

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