JOINT OFFICE OF CITIZEN COMPLAINTS

11 West Monument Avenue, Dayton, Ohio 45402

(937) 223-4613 / 1-800-395-8267

 

Since it's creation in 1809 the Swedish Ombudsman Office has been the model for the public sector Ombudsman, and set the definition that is still accepted today: a public official appointed by the legislature to receive and investigate citizen complaints against administrative acts of government. Ombudsman is a gender-neutral term, used throughout the world by women and men who hold the office.

The Dayton-Montgomery County Ombudsman's Office was created in 1972 to:

The Long Term Care Program was founded by the Older Americans Act and joined the Ombudsman's Office in 1979. Long Term Care Ombudsmen are specialized staff and volunteers who give a voice to consumers of services in nursing homes, county homes, residential care facilities, group homes, and in private residences. They work with individuals and facilities to verify and resolve complaints.

 

STAFF

Diane Welborn, Executive Director

Mary Green, Executive Assistant

Shirley Howard-Dunson, Receptionist

Rachel Barnett, Assistant Ombudsman

Laura Pippenger, Assistant Ombudsman
Priscilla Lofton, Program Assistant,
sponsored by the Dayton Urban League

Monica Wynn, Director LTCOP

Nancy Wrede, LTCOP Specialist
Sandy Fredrick, LTCOP Specialist
Beth Player, LTCOP Specialist
Connie Wade, Volunteer Coordinator
Sue Roderick, Ombudsman Support Staff

Copyright © 2012 Joint Office of Citizen Complaints. All Rights Reserved