History

Since its creation in 1809 the Swedish Ombudsman Office has been the model for the public sector Ombudsman, and set the definition that is still accepted today: a public official appointed by the legislature to receive and investigate citizen complaints against administrative acts of government. Ombudsman is a gender-neutral term, used throughout the world by women and men who hold the office. The Dayton-Montgomery County Ombudsman's Office was created in 1971 to:
  • Provide investigative services of administrative acts of government agencies, except elective offices, upon complaint by any citizen.
  • Provide convenient public service to assist individual citizens in getting fair treatment from governmental agencies.
  • Provide an impartial agency for investigating citizen complaints.
  • Further improve citizens' confidence in local government services.
  • Generate public information through media which will lead to better community understanding of urban dilemmas.
  • Provide an opportunity for constructive public service by volunteers.
The Long Term Care Ombudsman Program (LTCOP) was founded by the Older Americans Act and joined the Ombudsman's Office in 1979. Long Term Care Ombudsmen are specialized staff and volunteers who give a voice to consumers of services in nursing homes, county homes, residential care facilities, group homes, and in private residences. They work with individuals and facilities to verify and resolve complaints.

Meet the Board

lee

Ron Lee

Dayton Board of Education

Phone: (937) 542-3080

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walker

Dr. Robert C. Walker

Dayton Board of Education

Phone: (937) 542-3080

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weller

Lester Weller

Chair, Dayton Education Council

Phone: (937) 223-4613

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 foley

Dan Foley

County Commissioner

Phone: (937) 225-4912

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lieberman

Deborah A. Lieberman

County Commissioner

Phone: (937) 225-4015

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dodge

Judy Dodge

County Commissioner

Phone: (937) 225-6470

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Chris%20Shaw

 

City of Dayton Commissioner

Phone: (937) 333-3636

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View Comm. Shaw's

Profile

Jeffrey J. Mims

City of Dayton Commissioner

Phone: (937) 333-3636

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vaughn

Mable Vaughn

City of Dayton Resident

Phone: (937) 223-4613

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Meet Our Staff

  • Diane Welborn, Ombudsman
  • Lawrence "Chip" Wilkins, Long-Term Care Ombudsman Program Director
  • Shirley Howard-Dunson, Receptionist
  • Melinda Mays, Assistant Ombudsman
  • Priscilla Lofton, Program Assistant
  • Nancy Wrede, LTCOP Specialist
  • Elaine Lewis, LTCOP Specialist
  • Betty Stutler, LTCOP Specialist
  • Megan Oilers, LTCOP Volunteer Coordinator

Affiliations

About-Us_09 The United States Ombudsman Association The United States Ombudsman Association serves public sector ombudsman offices across the United States, and member offices in Canada, Central America, and other parts of the world. www.usombudsman.org About-Us_30 IOI - International Ombudsman Institute The International Ombudsman Institute is a worldwide organization of public sector ombudsman offices.  The web page has links to member offices from around the world and other references. http://www.theioi.org/
About-Us_03    About-Us_06 About-Us_17      About-Us_14.png     About-Us_20   About-Us_23
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